Privacy policy

EyeWiz Systems – Privacy Policy

  1. Introduction
    EyeWiz Development Pty Ltd (“EyeWiz”) is committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store, and disclose personal information when you interact with our websites, mobile applications, and services.

  2. Personal Information We Collect
    We may collect personal information including:
    – Device and usage information (such as IP address, location, browser/app type, and usage patterns);
    – Information you provide when registering for or using our services;
    – Contact details such as name, email address, postal address, and telephone number;
    – Communications you send to us (including metadata); and
    – Transaction related details required to deliver our services.
    – EyeWiz does not collect or store financial payment details, such as credit card or bank account information. If you provide us with personal information about another person, you must ensure you have their consent.

  3. How We Use Personal Information
    We use personal information to:
    – Provide, operate, and improve our applications and services;
    – Personalise user experience;
    – Deliver products and services you request;
    – Send servicerelated communications and reminders;
    – Respond to enquiries and complaints;
    – Send newsletters or marketing communications (with optout options);
    – Maintain security, prevent fraud, and ensure compliance with our terms; and
    – Work with trusted external service providers who support our operations. We do not sell or provide personal information to third parties for their independent direct marketing without your consent.

  4. Disclosure of Personal Information
    We may disclose personal information to employees, contractors, professional advisers, service providers, or related companies where reasonably necessary to provide our services. We may also disclose information where required by law, in connection with legal proceedings, or to protect our legal rights. Other than as described in this policy, we do not disclose personal information to third parties.
  1. International Data Storage
    Personal information may be stored or processed overseas and may be subject to foreign privacy laws. Information you choose to publish publicly through our platforms may be accessible worldwide.

  2. Data Retention
    We retain personal information only for as long as necessary to fulfil its purpose, comply with legal obligations, or protect our legal rights. Information may be deleted in accordance with our backup and retention practices.

  3. Security
    We take reasonable technical and organisational measures to protect personal information and store it on secure cloud infrastructure. However, no method of online transmission is completely secure, and you are responsible for keeping your account credentials confidential.

  4. Your Rights
    You may request access to the personal information we hold about you and request corrections where appropriate. Identity verification and a fee may apply as permitted by law. You may opt out of marketing communications at any time.

  5. ThirdParty Services
    Our applications may link to or integrate with thirdparty services. EyeWiz is not responsible for the privacy practices of those third parties.

  6. Contact Us
    EyeWiz Development Pty Ltd
    Email: info@eyewiz.com.au
    Website contact form available on our site.
    We may update this policy from time to time and may notify you of significant changes.